Features

Ticketing

Sell Tickets by Movie Times

Sell General Admission or Assigned Seating with Pick Your Seat Option for online ticket sales – design and build your own seating charts - now supporting Social Distancing
Full performing arts box office solution as well – supports subscriptions, multiple venues, dynamic pricing, rentals – even live programming
True Movie Time selling on your website – by film and show time – with movie posters, synopses, and trailers plus custom confirmation e-mail messages and print at home tickets
Custom online ticket templates maintain your exact branding and patrons won’t know that they have left your site to purchase their tickets.
Full social media integration with Facebook, Twitter and E-Mail – patrons can post to their Facebook wall with each ticket sale inviting friends to join them with link back to your online ticketing website
Online ticket sales are automatically matched with existing patron records avoiding any duplication
Receive full information from all online ticket buyers: name, address, phone and email address.
Design and print your own tickets – all major thermal printers are supported as are all of the standard ticket stock sizes – or you can simply print tickets from your POS receipt printer
Unlimited Pricing Profiles and Ticket Types with Member discounts and online access to Member pricing via a 4 digit Member ID
Supports online “pass” redemption for film festivals
Create and track unlimited number of "House Accounts" - simplify the process of offering special rates for groups - especially student and business groups. Limit sales to a total number of tickets sold, sales date range, screening date range, etc.

Stand-alone Touch-screen Kiosk Entry for unattended ticket sales

Designed to either serve as an additional ticket sales station or as an
'off-hours' onsite ticket selling solution
Extremely simple and fast for patrons to use
Can also be located at a remote location - imagine having a way to sell tickets from a central arts association, college student center, shopping mall, another friendly local business nearby, etc.
Fully-brandable incorporating your logo and color scheme, etc.
Live access to current inventory means that you'll never oversell
Displays theater sizes for each screening time and full details for each movie including movie poster, rating, runtime, director, synopsis and cast list
Automatically select member prices when customers scan your cinema's member ID cards. Kiosk is connected 24/7 to your CRM/Member database for real-time membership status checking
Prints tickets and provides sales receipt - printer can be built in to the kiosk terminal
Built in credit card reader and optional built in bar code scanner
Can be upgraded to sell Memberships and/or Concessions with tickets
Extremely affordable hardware and software makes this a very attractive solution for your cinema

Brandable Mobile Marketing and Ticketing App

Imagine having your own iPhone and Android app that your customers can download from the App Store under your cinema’s name – and for not a lot of money!
Display movie stills, trailers, posters, reviews and even your own personal ‘notes’ for each film
Highlight films and special events that you will be showing in the future under “Coming Soon”
Full social media integration with Facebook, Twitter and YouTube channel – and the app automatically posts to the patron’s Facebook wall with each ticket sale inviting friends to join them at the same movie with link back to buy tickets online
Send targeted messages directly to app users – electronic tickets are sent to the app and can be shown to the usher from the phone or scanned at the door and paper tickets generated for audit purposes
A custom app is a great way to connect with younger audiences and make it easy for them to buy their tickets in advance (or even while they are waiting on line!)

Weekly Movie Screen Scheduling Solution

Supports up to 12 screens per location - with unlimited locations
Quick and easy to use – schedule your entire week in just a few minutes
Implement last minute schedule changes with ease. Change the time, the screen or the prices – even after you’ve started selling tickets
Automatically interfaces to digital sign systems and your website
Quickly synchronize your schedule with your website with the touch of one button

Touch-Screen Concessions Point of Sale Solution

Concessions Info can handle all of your POS needs.

Quickly sell tickets and anything and everything: food, snacks, candy, soft drinks, mixed drinks, beer, wine, memberships, branded merchandise, books, clothing, gift cards, take donations and more.

Delight your patrons with our fast processing and dramatically shorten your ticketing and concession lines. You’ll be amazed how much more income you’ll be able to bring in with Concessions Info.

Fast easy-to-learn touch screen display – complete sales in seconds
Sell tickets, memberships and concessions in the same transaction
Tracks and manages your inventory
Calculates all of your sales taxes
Supports cash drawers and thermal receipt printers
Print clear and intelligent receipts with an option to print movie tickets via receipt printer
Supports unlimited split payments with any combination of payment methods
Sell Passes or Gift Cards and immediately load them as part of the ticket sale
Exchange or void tickets - or issue full or partial refunds (with optional supervisor approval if desired)
Can handle your unique member discount policies including tracking of free or discounted drinks, tickets and/or popcorn.
Can quickly scan member and house account bar code IDs to immediately look up patron records - or - patron records can be looked up by name or phone number.
Our unique anonymous sales matching feature can convert anonymous quick sales into identifiable known ticket sales.
Supports a full bar (and takes tips), and can be used in a restaurant or cafe setting
Optional Time Clock feature to track when your staff “clock in” and “clock out” with reporting for your payroll system
Real-time sales reporting via our dynamic Dashboard tool

Easy membership management

Offer any kind of Membership – individual, dual, family, corporate/business, Gold vs. Silver, lifetime, etc.
Sell Memberships at the POS or online through your website
Easily target members for renewal letters and/or e-mails and generate custom letters and mailing labels or envelopes directly from our system.
Can be set up to handle your unique member discount policies including tracking of free or discounted drinks, tickets and/or popcorn.
Issue permanent, professional looking, bar-coded plastic member ID cards that can be quickly scanned at POS for automatic discounts on tickets and/or concessions products
Membership status and benefits received to date are displayed at POS

Comprehensive Fundraising

The most comprehensive fundraising capabilities of any ticketing system on the market.
Take donations at the POS or after each online ticket sale or online via your own custom online giving page. Online donations download automatically and are matched to existing donor data avoiding the creation of duplicate records - with full support for automated recurring giving.
Quickly see your patrons giving histories and total involvement – and easily view giving and ticket sales across all family members.
Supports fundraising events with ticket, table and sponsorship sales; handles live and silent auctions, raffle tickets, grab bags, paddle raises – even sell your gala tickets online
Track grant applications and deliverables
Integrated Wealth Prospecting via our partnership with both Donorsearch and the Wealth Engine.
Track and schedule volunteer activity and reward long time volunteers for their loyalty
Quickly thank donors by printing customized thank you letters with mailing labels or envelopes – one-off or in batches
Complete fundraising dashboard with detailed analyses
Create your own custom reports with our custom report writer
We will convert all of your patron and donor data with full giving and membership histories from any system – including Raiser’s Edge, Gift Works, Donor Perfect, etc.

Marketing / E-Mail

Sell tickets directly from your own website.
Collect detailed patron and marketing preference information online from your website as part of the online ticket sale (custom feature)
Target patrons, donors and/or members based on their total involvement, preferences, film histories, box office spend, giving levels and dates, expiration dates – and more – even across the adults in each household
Send targeted blast emails through our interface with either Send Grid and/or continue using your account with Constant Contact, Mail Chimp or Vertical Response. Our built-in e-mail connectivity tools allow you to send your targeted lists directly from our CRM to these leading e-mail providers.
Customizable, standalone "Mailing List Sign Up Form" option allows interested patrons to sign up for your mailing list directly from your website into our CRM database without creating any duplicate records.
Interface to Fandango.com to automatically share schedule information

Sell and quickly redeem Gift Cards

Our solution allows you to sell your own brandable gift cards in ANY dollar amounts.
Sell them quickly from our POS or through your website.
Redeem them online or in person.
Our gift cards act like a credit card and can be swiped at the POS.
Quick Gift Card balance look up at the POS.

In-depth and Insightful management reports

Complete range of easy-to-read box office reports – easily fax them directly to Distributors
FREE optional automatic Rentrak and Swift reporting with nightly uploads
Summarize your business exactly the way you want to see it – for a given date, week or month or over a date range – gross and net with unlimited tax rate types:

- Box Office Ticketing Summaries
- Concessions Summaries and Inventory Management Reports
- Membership, Fundraising and other Miscellaneous Sales Summaries
- Accounting Daily Reconciliation and Expected Deposit Reports
- Advanced Ticket Sales
- Film Sales By Week
- Staff Time Clock Summaries
- Show Listings
- Voided and Refunded Ticket Summaries
- Marketing Reports
- And many more
Easily run your end of day reports directly from the floor from the POS

Custom Websites and Integrated Content Management Solutions (CMS)

Through our partner ship with Webaissance, we are able to offer our customers brand new websites with modern designs which are easy to edit and are fully integrated with our ticketing engine to minimize the tedious tasks of keeping your website content and movie schedules current. Not only will you have an exciting new web presence with update branding but you'll save hours of time each week over your current methods.

Educational Programming

Offer adult or youth classes, workshops and/or camp programs for sale online or over the phone
Supports multiple payment plans
Track detailed enrollment histories and session attendance

What else?

We’re in our 24th year of business – with hundreds of customers all of the country – we work with non-profits of all kinds (not just ones who sell tickets to things) so we really understand fundraising and membership management
We offer aggressive development of new and custom features – we will try our best to fit our solution closely to your unique business models and membership programs
Hybrid solution offers the best combination of cloud and locally installed software – you can still sell tickets and concessions and print tickets and reports - even if your Internet goes down
You can likely use your own hardware (or use what we recommend if you are ready to upgrade your POS terminals)
We partner with the TUNL Gateway whose universal credit card gateway will allow us to use your existing credit card merchant processor – or we can connect you with another partner, ProcessPoint, who can help you find a very low-cost, non-profit friendly, credit card charging solution.